Frequently asked Questions
We guarantee you the security and world-class quality of Fleet-Go service.
All stages of interaction during the execution of an order between the Fleet-Go, the Driver and the Client are transparent, controlled by our team at each stage in a platform that allows you to record the execution of your delivery:
—from the moment of creating the Quote to the end of execution.
– is confirmed by a detailed photo report, signature and comments of the Driver.
All stages of interaction during the execution of an order between the Fleet-Go, the Driver and the Client are transparent, controlled by our team at each stage in a platform that allows you to record the execution of your delivery:
—from the moment of creating the Quote to the end of execution.
– is confirmed by a detailed photo report, signature and comments of the Driver.
Fleet-Go service is safe.
We value our reputation and prioritize the peace of mind of our clients, which is why we conduct a multilevel verification process for our drivers.
All Fleet-Go drivers possess proven driving experience, are at least 25 years old, and hold a clean driver's license.
Unfortunately, accidents can happen to anyone on the road. In such cases, the Fleet-Go service takes care of insurance coverage during the delivery period.
We value our reputation and prioritize the peace of mind of our clients, which is why we conduct a multilevel verification process for our drivers.
All Fleet-Go drivers possess proven driving experience, are at least 25 years old, and hold a clean driver's license.
Unfortunately, accidents can happen to anyone on the road. In such cases, the Fleet-Go service takes care of insurance coverage during the delivery period.
Our service aligns with the values of our customers and was specifically designed for situations when a car owner needs to visit the dealership for maintenance or repairs, but lacks the time or opportunity to do so themselves, or when it would be more expensive:
- The time spent on the delivery of your car to a service or to another place can be used by you for more important and meaningful things.
- Your time is more valuable and using our service, you save your budget.
- We do our work in the most professional way. The Fleet-Go team has 15 years of experience fleet management.
Fleet-Go took care of that too!
Partners - dealerships, service stations, car rental companies that have an agreement with the Fleet-Go service, can accept payment to their bank account from Fleet-Go customers through our service.
You will be able to get the issued invoice directly from your Fleet-Go account if you need to ask questions to the service station representative, receive and view documents and photos that will help you make a decision and easily pay an invoice to your dealership or service station.
Partners - dealerships, service stations, car rental companies that have an agreement with the Fleet-Go service, can accept payment to their bank account from Fleet-Go customers through our service.
You will be able to get the issued invoice directly from your Fleet-Go account if you need to ask questions to the service station representative, receive and view documents and photos that will help you make a decision and easily pay an invoice to your dealership or service station.
Delivery Types:
- Round Trip
- One Way
- Description: The same driver handles your car from pickup to return. The order lasts from when the car is picked up until it's returned to you. You pay for both the driving time and the waiting time.
- Best For: Choose this option if you have a good estimate of how long the service or repair will take. Round Trip ensures that as soon as your car is ready, the same driver will promptly return it to you.
- Description: This option is ideal if you are unsure how long the service will take or if the service duration will be long.
- Best For: Choose this option if the time needed for servicing your car is uncertain or will be lengthy.
- Use our Online calculator to quickly compare the costs of each option and determine which one suits you best.
Does the client need to ensure sufficient fuel or battery charge, or will the driver take care of it?
- Client Responsibility: According to the Terms of the use, the client must provide the vehicle in a "Run & Drive" condition, safe for driving, with enough fuel or battery charge to complete the entire route specified in the request.
- Driver Assistance: If necessary, the client can arrange with the driver for refueling or recharging. The method of payment for additional services and fuel must be decided and agreed upon directly with the driver.
