Fleet-Go Service User Agreement
1. General Provisions
1.1. Fleet-Go, LLC (hereinafter referred to as "Fleet-Go") offers Internet users (hereinafter referred to as the User) to use its services on the terms set forth in this User Agreement (hereinafter referred to as the "Agreement"). The agreement enters into force with the moments of expression. 1.4 agreements.
1.2. Fleet-Go offers Users access to a service for placing requests for potential demand for the pick up / delivery of vehicles, search for an Driver for execution, a means of communication and control over the execution of requests for the potential demand for pick up / delivery of vehicles. All currently existing services of Fleet-Go, LLC and other companies, the Terms of use of which refer to this Agreement, as well as any development of them and / or addition of new ones, are the subject of this Agreement.
1.3. The use of Fleet-Go services is governed by this Agreement, as well as the following documents, which are an integral part of this Agreement: Personal Data Processing Policy (https://fleet-go.com/policy), as well as the Terms of use of individual services. The Agreement may be changed by Fleet-Go without any special notice, the new version of the Agreement becomes an actual Agreement after posting on the Internet at the address specified in this paragraph, unless otherwise provided by the new version of the Agreement. The current version of the User Agreement is always located on the page at https://fleet-go.com/rules.
1.4. by starting to use any service / its individual functions, or by going through the sign up, the User is considered to have accepted the terms of the Agreement in full, without any limitations or exceptions. If the User does not agree with any of the provisions of the Agreement, the User is not entitled to use the Fleet-Go services. If Fleet-Go has made any changes to the Agreement in the manner provided for in paragraph 1.3 of the Agreement, with which the User does not agree, he is obliged to stop using the Fleet-Go services.
2. Sign Up. User Account
2.1. In order to use some of the Fleet-Go Services or certain features of the Services, the User must complete a sign up that will create a unique account for the User. A user who has reached the age of 21 has the right to independently sign up and use the Fleet-Go services within the legal capacity established by applicable law.If the User has not reached the specified age, as well as in cases where this is required by applicable law, the use of the services is allowed only with the consent of parents or other legal representatives. Individual Fleet-Go services may set other age limits, which may be additionally specified in legal documents or in the interface / description of the website, application and / or other software product.
2.2. For sign up, the User undertakes to provide accurate and complete information about himself on the questions proposed in the sign up form, and to keep this information up to date. If the User provides incorrect information or Fleet-Go has reason to believe that the information provided by the User is incomplete or inaccurate, Fleet-Go has the right, at its sole discretion, to block or delete the User's account and refuse the User to use its services (or their individual functions).
2.2.1. When sign up, the User can upload an image for the account (avatar), as well as set up a name that can accompany the materials published by the User as part of the use of Fleet-Go services, including comments, reviews, etc. (Username).
If the user has not configured a Username, then it will be displayed in the format: first and last name specified by the User in the sign up form.
The account image and Username must comply with the requirements of section 4 of this Agreement.
2.2.2. The User acknowledges and agrees that the account image and the User Name may accompany the materials published by the User as part of the use of Fleet-Go services and will be available to an unlimited number of persons.The User agrees that Fleet-Go may display the account image and Username in Fleet-Go services, advertising products, corporate blogs and Fleet-Go accounts on third-party resources.
The account image specified by the User, the User Name and other information uploaded by the User, published by the User and available in the Fleet-Go services, is subject to display for an unlimited circle of persons solely for the purpose of providing the corresponding Fleet-Go service and personalization of the Users. This information (also information, which includes personal data) is not intended for its collection and further distribution by third parties, unless such purpose is expressly indicated in the terms of the respective service.
2.3. Account Verification
2.3.1. Fleet-Go reserves the right at any time to require the User to confirm the data specified during registration in the User's account on the Fleet-Go services (including the data of the credit Card) and containing information about the User, as well as other information related to the use of Fleet-Go services, available to the User after authorization using the User's login and password on the Fleet-Go services (its affiliates).
2.3.2. For the purpose of verifying the data declared by the User, Fleet-Go has the right to request supporting documents (in particular, identity documents), the failure to provide which, at the discretion of Fleet-Go, may be equated to the provision of false information and entail the consequences provided for in clause 2.2 of the Agreement. In the case that the User's data specified in the documents provided by him do not correspond to the data specified during registration, and also in the case when the data specified during registration does not allow the User to be identified, Fleet-Go has the right to deny the User access to the account and use Fleet-Go services.
2.3.3. In some cases, Fleet-Go may provide the User with the opportunity to obtain the status of a verified account. To pass the verification procedure, the account must be confirmed using a mobile phone and / or e-mail, comply with the terms of this Agreement.
The necessary information is provided by the User in accordance with 2.2. of this Agreement, taking into account the list of requested documents specified in the rules. The list of information required for account verification is subject to change at the discretion of Fleet-Go.
2.3.3.1. Based on the results of verification of the information provided and supporting documents, the User can receive a unique sign of a verified account. In case of non-compliance of the information provided with the terms of clauses 2.2., 2.3 of this Agreement, the submission of false or misleading information, violation of the terms of this Agreement, Fleet-Go reserves the right to delete the verification sign, or the User's account in accordance with clause 2.10.2 of this Agreements.
2.4. The User's personal information defined by the Personal Data Processing Policy and contained in the User's account is stored and processed by Fleet-Go in accordance with the terms of the Personal Data Processing Policy (https://fleet-go.com/policy).
2.4.1. The User, who has indicated and confirmed the mobile phone number, may have access to the functionality of requesting an archive with his personal information, which is stored and processed by Fleet-Go, in order to view and save such information on the User's device, as well as the functionality of sending a request to delete User’s personal information.
2.5. Means for accessing the User's account.
2.5.1. When registering, the User independently chooses a login (a unique symbolic name of the User's account) and a password to access the account. Fleet-Go has the right to prohibit the use of certain logins, as well as set login and password requirements (length, allowed characters, etc.).
The User has the right to use an alternative authorization tool chosen by him from the options offered in the authorization form, including using accounts of third-party resources. By choosing an alternative means of authorization, the User agrees to receive data about the User from third-party information resources on the terms of the Policy regarding the processing of personal data (https://fleet-go.com/policy). The user is obliged to independently control the reliability of the means of access to a third-party resource chosen by him and the safety of credentials.
2.5.1.1. The User may be given the opportunity to go through a simplified procedure for registering an account by indicating the mobile phone number, last name and first name of the User. Subsequent authorization in the Fleet-Go services is carried out by the User by indicating the mobile phone number entered during registration and the confirmation code sent to it. In some cases, for authorization, the User may also be asked to indicate the last name and first name provided during registration.
You may not be able to use certain services and/or certain features of the Fleet-Go Services using a simplified account. To use the full functionality of Fleet-Go services, the User must select a login and password for the account in the manner prescribed by clause 2.5.1 of the Agreement.
2.5.2. After registering an account in the manner prescribed in clause 2.5.1. Agreement, the User has the opportunity to start using an alternative means of authentication to access the account, replacing the set password with it.
2.5.3 After the User logs into the account, the account data can be automatically saved in the device browser until the User completes interacting with his account and does not require additional input of account access means each time the Fleet-Go services are used. The User's account data automatically saved in the browser of the device can be used to access Fleet-Go services, including services, websites, applications and other software products of its affiliates (including those included in the same group as Fleet-Go, LLC), with the exception of cases specified in clause 2.8.2 of this Agreement.
In order to ensure the security of the data of Users (or a category of Users), Fleet-Go has the right to establish additional account protection measures, including the introduction of mandatory authorization using the User's phone number specified in the account. request the provision of additional information and restrict access to the account in case of detection of suspicious activity in relation to it.
2.6. The user is solely responsible for the security (including resistance to guessing) of the means chosen by him to access the account, and also independently ensures their confidentiality. The User is solely responsible for all actions (as well as their consequences) within or using the Fleet-Go services under the User's account, including cases of voluntary transfer by the User of data to access the User's account to third parties on any terms (including under agreements). At the same time, all actions within or using the Fleet-Go services under the User's account are considered to be performed by the User, unless the User acts in the manner provided in clause 2.7.
2.7. The User is obliged to immediately notify Fleet-Go of any case of unauthorized (not authorized by the User) access to the Fleet-Go services using the User's account and / or any violation (suspicion of violation) of the confidentiality of their means of access to the account. For security purposes, the User is obliged to independently carry out a safe shutdown under his account (the "Exit" button) at the end of each session of interacting with the Fleet-Go services. Fleet-Go is not responsible for the possible loss or corruption of data, as well as other consequences of any nature that may occur due to the violation by the User of the provisions of this part of the Agreement.
2.8. User's use of his account.
2.8.1. The User may not reproduce, copy, sell and resell, or use for any commercial purposes any part of the Fleet-Go services (including content available to the User through the services), or access to them, except in cases where The user has received such permission from Fleet-Go, or when it is expressly provided for in the user agreement of any service.
2.8.2. Certain types of User accounts may restrict or prohibit the use of certain Fleet-Go services or certain features thereof if so provided during registration or in the terms of use of a particular service.
2.8.3. The user may be able to view information about payments made using his account in some Fleet-Go services. In relation to individual payments, the User may also have access to information about the receipt of the transaction.
Fleet-Go does not guarantee the completeness, accuracy or timeliness of the displayed information.
2.9. Account access restriction.
Fleet-Go has the right to block or delete the User's account, as well as to prohibit access using any account to certain Fleet-Go services (or to certain functions of the service, if technologically possible), and to remove any content without explanation, if the User's suspicious activity in the service is detected, the internal moderation procedure is not completed, and also if the User's actions or the information posted by him violate the terms of the Agreement, the terms of other documents specified in clause 1.3. Agreements, terms of use of the relevant service, applicable law.
2.10 Deleting a user account.
2.10.1. The user has the right to delete his account on all Fleet-Go services at any time or, if there is a corresponding function, terminate some of them.
2.10.2. Deleting a Fleet-Go account is carried out in the following order:
2.10.2.1. the account is automatically blocked for a period of one month, during which the User's access to his account becomes impossible, while the content posted using such an account may be deleted;
2.10.2.2. if within one month the User's account is restored by the User, access to the account for the User will be restored, however, the content posted using account may not be recoverable;
2.10.2.3. if the User's account is not restored within the period specified above, all content posted using it will be automatically deleted, and the login will be available for use by other users. From this moment on, it is impossible to restore the account, any information related to it, as well as access to Fleet-Go services using this account.
2.10.3. Given in paragraphs. 2.10.2.1., 2.10.2.2., 2.10.2.3. Agreements (with the exception of the availability of the login for use by other users), the procedure also applies to the prohibition of access using any account to certain services.
3. General provisions for use and storage
3.1. Fleet-Go has the right to set restrictions on the use of services for all Users, or for certain categories of Users (depending on the location of the User, the language in which the service is provided, etc.), including: the presence / absence of certain functions of the service, the maximum number of calls to the service for the specified period of time, the maximum storage period for content, special parameters for downloadable content, etc. Fleet-Go may prevent automatic access to its services, as well as stop accepting any automatically generated information (for example, email spam).
Fleet-Go, in order to protect the User's equipment and its own equipment, has the right to restrict the receiving of any messages and their delivery to the User when such messages contain malware or code, or when Fleet-Go's automatic filtering and anti-virus protection tools have detected the presence of such malware or codes in messages. The User is notified and agrees that Fleet-Go, for the specified purposes, has the right to analyze and study such malicious programs and codes contained in these messages in order to improve the quality of the automatic filtering and anti-virus protection of Fleet-Go.
3.2. Fleet-Go has the right to send informational messages to the User. Fleet-Go also has the right to send advertising messages to the User, subject to obtaining consent in a manner that meets the requirements of the law, or provided that the User has not refused to receive advertising messages in relation to the relevant service (when registering, or later using the corresponding functionality).
The User agrees to notify other Users of the Service about the User's public actions, including the placement of new publications by him, about his actions in relation to the Content of other Users, as well as other activities performed by him within the Service.
3.3. In order to improve the quality of Fleet-Go's services and/or the persons involved in the survey, Fleet-Go has the right to collect opinions and feedback from Users on various issues by sending an information message the next time the User visits the service or by communicating using the contact information specified by the User in the account (via phone calls or emails). The collected opinions and feedback may be used to generate statistics that may be used in the Fleet-Go Services. Feedback provided by the User during the survey may also be published by Fleet-Go in the Fleet-Go services or in the services of persons affiliated with Fleet-Go, either with or without the indication of the User's name (login).
4. User Content
4.1. The User is solely responsible for the compliance of the content posted by the User with the requirements of the current legislation, including liability to third parties in cases when the placement by the User of the content or the posting of the content violates the rights and legitimate interests of third parties, including the personal non-property rights of authors, other intellectual the rights of third parties, and/or encroaches on their intangible benefits.
4.2. The User acknowledges and agrees that Fleet-Go is under no obligation to view content of any kind posted and / or distributed by the User through the Fleet-Go services, and that Fleet-Go has the right (but not the obligation) in its sole discretion to refuse the User posting and/or distributing content or remove any content that is available through the Fleet-Go Services. The user acknowledges and agrees that he must independently evaluate all risks associated with the use of content, including an assessment of the reliability, completeness or usefulness of this content.
4.3. The User acknowledges and agrees that the technology of the services may require copying (reproducing) the content of the Fleet-Go User, as well as processing it by Fleet-Go to comply with the technical requirements of a particular service.
5. Terms of Use of Fleet-Go Services
5.1. The User is solely responsible to third parties for their actions related to the use of the Service, including cases when such actions lead to a violation of the rights and legitimate interests of third parties, as well as for compliance with the law when using the Service.
5.2. When using Fleet-Go services, the User may not:
5.2.1. upload, post, transmit or in any other way post and/or distribute content that is illegal, malicious, libelous, offends morality, demonstrates (or is propaganda) violence and cruelty, violates intellectual property rights, promotes hate and/or discrimination against people on the basis of racial, ethnic, gender, religious, social characteristics, contains insults to any persons or organizations, contains elements (or is propaganda) of pornography, child erotica, is an advertisement (or is propaganda) of sexual services (including similar types of services), explains the procedure for the manufacture, use of narcotic substances or their analogues, explosives or other weapons;
5.2.2. violate the rights of third parties, including minors and / or harm them in any form;
5.2.3. impersonate another person or representative of an organization and / or community without sufficient rights, including Fleet-Go employees, forum moderators, site owner, as well as use any other forms and methods of illegal representation of other persons on the network, or mislead users or Fleet-Go about the properties and characteristics of any subjects or objects;
5.2.4. upload, send, transmit or in any other way place and / or distribute content, without permission to such actions under the law or any contractual relationship;
5.2.5. upload, send, transmit or in any other way place and / or distribute advertising information that is not specifically authorized, spam (including search), lists of other people's e-mail addresses, pyramid schemes, multi-level (network) marketing (MLM), Internet earning systems and e-mail businesses, “chain letters”, as well as use Fleet-Go services to participate in these events, or use Fleet-Go services solely to redirect users to pages of other domains;
5.2.6. upload, send, transmit or in any other way post and/or distribute any materials containing viruses or other computer codes, files or programs designed to disrupt, destroy or limit the functionality of any computer or telecommunications equipment or programs for unauthorized access , as well as serial numbers for commercial software products and programs for their generation, logins, passwords and other means for obtaining unauthorized access to paid resources on the Internet, as well as posting links to the information mentioned above;
5.2.7. collect and store personal data of other persons without authorization;
5.2.8. disrupt the normal operation of Fleet-Go websites and services;
5.2.9. promote actions aimed at violating the restrictions and prohibitions imposed by the Agreement;
5.2.10. otherwise violate the norms of the law, including the norms of international law.
6. Exclusive rights to the content of services and content
6.1. All objects available through the Fleet-Go services, including design elements, text, graphics, illustrations, videos, computer programs, databases, music, sounds and other objects (hereinafter referred to as the content of the services), as well as any content hosted on the Fleet-Go Services are subject to the exclusive rights of Fleet-Go, LLC, Users and other copyright holders.
6.2. The use of content, as well as any other elements of the services, is possible only within the framework of the functionality offered by a particular service. No elements of the content of the Fleet-Go Services, as well as any content hosted on the Fleet-Go Services, may be used in any other way without the prior permission of the copyright holder. By use is meant, including: reproduction, copying, processing, distribution on any basis, display in a frame, etc. The exception is cases expressly provided for by the legislation of the United States or the terms of use of a particular Fleet-Go service.
The use by the User of the elements of the content of the services, as well as any content for personal non-commercial use, is allowed provided that all signs of copyright protection, related rights, trademarks, other notices of authorship are preserved, the name (or nickname) of the author / title of the right holder is preserved unchanged, keeping the corresponding object unchanged. The exception is cases expressly provided for by the legislation of the United States or user agreements of a particular Fleet-Go service.
7. Third Party Sites and Content
7.1. The Fleet-Go Services may contain links to other websites on the Internet (third party sites). These third parties and their content are not checked by Fleet-Go for compliance with certain requirements (authenticity, completeness, legality, etc.). Fleet-Go is not responsible for any information, materials posted on third party websites that the User accesses using the services, including any opinions or statements expressed on third party websites, advertising, etc., as well as for the availability of such sites or content and the consequences of their use by the User.
7.2. A link (in any form) to any website, product, service, any information of a commercial or non-commercial nature posted on the Website does not constitute an endorsement or recommendation of these products (services, activities) by Fleet-Go, unless directly indicated on the Fleet-Go resources.
8. Advertising on Fleet-Go services
8.1. Fleet-Go is responsible for advertising placed by it on Fleet-Go services, within the limits established by the legislation of the United States.
9. No Warranty, Limitation of Liability
9.1. The user uses the Fleet-Go services at his own risk. Services are provided "as is". Fleet-Go does not assume any responsibility, including for the compliance of the services with the goals of the User;
9.2. Fleet-Go does not guarantee that: the services meet/will meet the requirements of the User; services will be provided continuously, quickly, reliably and without mistakes; the results that may be obtained using the services will be accurate and reliable and may be used for any purpose or in any capacity (for example, to establish and / or confirm any facts); the quality of any product, service, information, etc. obtained using the services will meet the User's expectations;
9.3. Any information and / or materials (including downloadable software, letters, any instructions and guides to action, etc.) that the User gets access to using the Fleet-Go services, the User can use at his own risk and is solely responsible for the possible consequences of using the specified information and / or materials, including damage that this may cause to the User's computer or third parties, for loss of data or any other harm;
9.4. Fleet-Go is not responsible for any type of damages resulting from the User's use of the Fleet-Go services or individual parts/functions of the services;

10. Other provisions
10.1. This Agreement is an agreement between the User and Fleet-Go regarding the procedure for using the services and supersedes all previous agreements between the User and Fleet-Go.
10.2. This Agreement is governed by and construed in accordance with the laws of the United States. Issues not regulated by this Agreement shall be resolved in accordance with the legislation of the United States. All possible disputes arising from relations governed by this Agreement shall be resolved in accordance with the procedure established by the current legislation of the United States, according to the norms of United States law. Throughout the text of this Agreement, unless expressly stated otherwise, the term "legislation" means both the legislation of the United States.
10.3. With regard to the services provided under this Agreement for free, the rules on consumer protection provided for by the legislation of the United States cannot be applicable to the relationship between the User and Fleet-Go.
10.4. If the Fleet-Go services provide for the possibility of making a paid subscription, then in order to make a subscription and then be able to pay for the subscription, the User links his bank card to his account (hereinafter referred to as the Linked Card). For the purposes of this Agreement, any bank card linked to the User's account (including linked when subscribing to Fleet-Go services, either before or after subscribing) is considered to be a Linked Card.
10.5. Nothing in the Agreement can be understood as the establishment between the User and Fleet-Go of an agency relationship, a partnership relationship, a joint activity relationship, employment relationship, or any other relationship not expressly provided for in the Agreement.
10.6. If, for any reason, one or more provisions of this Agreement are declared invalid or unenforceable, this does not affect the validity or applicability of the remaining provisions of the Agreement.
10.7. Inaction on the part of Fleet-Go in the event of a violation by the User or other users of the provisions of the Agreements does not deprive Fleet-Go of the right to take appropriate action to protect its interests at a later date, and does not mean that Fleet-Go waives its rights in the case of subsequent such or similar violations.
10.8. This Agreement is drawn up in English and in some cases may be provided to the User for review in another language. In case of discrepancy between the English-language version of the Agreement and the version of the Agreement in another language, the provisions of the English-language version of this Agreement shall apply.

FLEET-GO, LLC
e-mail: support@fleet-go.com

Publication date 05.24.2023 г.